Return Policy

Thank you for shopping at dreamysnowlight! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

1. Returns:
   We do not as of now accept returns
2. Exchanges:
   If you received a defective or damaged item, we will gladly exchange it for a new one.
   Please contact our customer service team dreamysnowlight@gmail.com to initiate an exchange.
3. Return Shipping:
   Customers are responsible for return shipping costs, except in cases of defective or damaged items.
   We recommend using a trackable shipping service to ensure your return is received.
4. How to Initiate a Return:
   To initiate a return, please contact our customer service team at dreamysnowlight@gmail.com
   Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
5. Non-Returnable Items:
   Certain items are non-returnable, including personalized products and perishable goods.
   Please check the product description for any specific return restrictions.
6. Cancellations:
   If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
7. Contact Us:
   If you have any questions or concerns regarding our return policy, please contact our customer service team at dreamysnowlight@gmail.com.

Thank you for choosing dreamysnowlight We appreciate your business and strive to make your shopping experience enjoyable.

dreamysnowlight
Email: dreamysnowlight@gmail.com
Phone: +15149224015